Guest Services



Hospitality comes naturally to us—we’re people-people, and the proud parents of two daughters and three beloved rescue cats. When we started renting our home back in 2003, we made it our mission to make every guest feel welcomed, appreciated and tended to.

Ten years later, we harnessed our love of hosting into a boutique rental agency with a carefully curated offering of luxury homes throughout the Orlando area. Most of our rentals are within 2 miles of where we live, so guests can rest assured we attend to each home with the same level of care as we do our own—that means you'll never wait long for us to remedy an emergency, no matter the time of day. One of our guests said "Thank god you only live 2 miles away. The last time we were here we had to wait 3 hours for the property manager to get us when we had an emergency".

Since we began our company in 2013, we’ve developed a loyal following of repeat guests that we consider friends, and we’re honored to be part of their traditions. We are very proud of the level of feedback we get from our homeowners and guests.


Luxury Villas was founded with the goal of providing quick and courteous service with a human touch. We love hearing from our guests, but we know when to step aside and let you enjoy your vacation with your loved ones.

In addition to our open-door approach to guest communication, we’ve developed an online guest portal where you can effortlessly arrange for anything you may need, including:

  • Welcome packs to get your vacation started on the right foot
  • Gear for the little ones, including cribs and highchairs
  • Classic outdoor amenities like BBQ grills
  • Pool heating services so you can keep splashing on cooler days
  • Mid-stay cleans and cleaning supplies for a fresh getaway from check-in to check-out
  • Thoughtful extras including hairdryers
  • Special need requests

Ready for your next great escape? We’re always here to listen. Reach out to us today and we’ll help you plan your best vacation yet.

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